View Series 03 Episode 16 Notes
This podcast is produced in collaboration with ConnectWise.

Many businesses today use the services of an MSP (Managed Service Provider) to handle all day-to-day business IT needs: provisioning email accounts, providing connectivity, setting up new clients, and more. Many MSPs are also responsible for the cybersecurity of their customers – an increasingly important role given the increased prevalence of cyberattacks in recent years.

But most cybersecurity measures are designed to protect a single company, not dozens or even hundreds of companies. Security tools specifically written for MSPs are thin on the ground, but thankfully they do exist — including from our guest on this edition of the Tech Means Business podcast, ConnectWise.

Raffael Marty is the company’s Managing Director of Cybersecurity, and we discuss how MSPs have a unique experience in cybersecurity, working as they do with all sorts of types and sizes of businesses. . We address the need for consolidated security reports, the ability to apply specific protections for each customer individually, and how this can be done at scale.

ConnectWise is quickly becoming the go-to place for MSP software at all levels (billing, support ticket management, etc.), and with cybersecurity tools designed for this type of one-to-many business, MSPs can exercise their job more safely. .

To learn more about ConnectWise, follow this link:

ConnectWise’s Raffy is here:

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