How to Use the Bugzilla Bug Tracker in Software Testing Projects

What features of the Bugzilla Bug Tracker support application testing?

The software is not designed to diagnose or repair developed applications; however, users can categorize, track, and detail debugging procedures – and other similar actions. This can be done in the pre-development and post-development phases of the application. Plus, collaboration and reporting features simplify fault tracking, reduce deployment times, and avoid application downtime.

The Bugzilla Issue Tracking System contains an interactive tracking spreadsheet that allows users to submit new bug reports or other data that requires tracking or updating. Spreadsheets provide options for basic information such as title, summary, description, status, severity, and resolution, but they also allow more detailed entries such as product, component, version, operating system and keywords. Users can also use the Bugzilla tool to assign a bug submission so that they are notified of future changes to the report, such as when a bug resolution is found.

Another useful feature of Bugzilla software is automatic duplicate detection. If users attempt to report a duplicate bug in the system, the software automatically searches for existing, similar bugs based on the details of the previously submitted summary. If a duplicate bug is found, Bugzilla will then notify users and allow them to be added to the notification list for future updates on the bug.

Other notable features offered in the Bugzilla tool include its advanced data reporting tools that allow users to create custom tables and charts based on bug data, role-based access modes, functions advanced searches and the ability to create or edit bugs via email. A detailed list of the tool’s features can be found on the Bugzilla website.

Who benefits the most from using the Bugzilla bug tracker?

Organizations involved in multiple software development projects – especially organizations with large teams of developers and testers – would find Bugzilla very useful in their efforts, as it provides them with a convenient centralized location to track ongoing initiatives and help reduce duplication and unnecessary work. Everyone on the DevOps team, regardless of their development involvement, will find the software easy to use. To help maintain hierarchy, the Bugzilla tool offers two access modes: user and administrator. The administrator role gives users better access to security, workflow monitoring, and grouping features.

What is the license and price for the Bugzilla bug tracking system?

Because Bugzilla is an open source bug tracker, there are no monthly or annual fees associated with its use. It should be noted that the maintainers of Bugzilla fault tracking software recommend that it be run on Linux. The software requires the simultaneous use of a database management system, such as MySQL, Oracle or SQLite; a web server, such as Apache or IIS; and an appropriate version of Perl and associated Perl modules. There is no limit to the number of users, which makes Bugzilla scalable to any team or organization.